Repair service in accordance with manufacturer standards
Standardized Repair Process
Documented and efficient
When a malfunction occurs—whether during official operations, training, or hunting—fast and competent support is essential. As the manufacturer, we see it as our responsibility to provide you with exactly this level of support.
The following simplified presentation of the standardized repair process gives you clear guidance and full transparency across all steps of our service workflow. This way, you know in advance exactly how your firearm will be inspected, processed, and restored.
Check the Firearm List
Please check our firearm list in advance to verify whether your model is approved for repair or maintenance. For older firearms, service availability may be limited—particularly when required spare parts are no longer produced or available. If you have questions or cannot find your model in the list, our service team is, of course, always available to assist you.
Safety Through Prevention
Even without an acute defect, regular technical inspection of your firearm is worthwhile. Early detection of wear prevents unexpected failures.
For this preventive approach, we have developed our service packages: a comprehensive all‑inclusive concept suitable for both one-time inspections and long-term, multi-year maintenance strategies. This ensures your weapon remains powerful, safe, and ready for use at all times.
Test Firing and Sight Adjustment
Accurate sights are the foundation for consistent shooting results. Not everyone has the time, equipment, or experience for this—so we handle it for you.
Our experts adjust your sights professionally and precisely according to your specifications:
- Handguns: 15 m or 25 m
- Rifles: 100 m
This ensures that your firearm hits exactly where you expect—reliably and repeatably.
OEM Partner Support Service
Do you operate your own workshop but still want regular access to our OEM services?
We are always happy to assist—whether on an as-needed basis or under a fixed-term agreement.
Use your own expertise and complement it strategically with our experienced specialists—for a strong team and maximum operational safety.
Made for Safety
We want people to be able to live safely. Our products are designed to protect people in free democratic countries from threats and violence. Heckler & Koch is the leading manufacturer of small arms for NATO and EU countries.
